Highland Hospital employees gathered to celebrate Patient Relations Coordinator Dorothy “Dottie” Haelen for achieving 60 years of service.Haelen began her career as a registered nurse at Highland Hospital on January 14, 1960, after graduating from the Highland Hospital School of Nursing. Haelen has cared for patients in various roles, including staff nurse, head nurse and nurse supervisor. In her current role as Highland’s patient relations coordinator, she continues to have an important role in patient care.
Haelen is Highland Hospital’s longest-tenured employee.“Dottie is a role model of patient and family centered care.Her dedication, compassion, and focus on our patients is remarkable,” said Highland COO Cindy Becker.
>One of the highest honors bestowed to a Highland Hospital nurse—the Dorothy Haelen Lifetime Achievement Award—is named after her.This important award is given to an individual who provides consistent support to the Department of Nursing’s efforts to improve practice and achieve goals that reflect excellence in patient care. It was named in honor of Haelen for her outstanding support and contributions to the Department of Nursing.
“I feel privileged that I have been able to work here for so long,” said Haelen.“Knowing how many people have placed their trust in me has been very rewarding.”
About Highland Hospital
Founded in 1889, Highland Hospital has a history of innovative and personalized care. The hospital is a regional leader in specialties such as bariatric surgery, joint replacement, geriatric care, gynecologic oncology, prostate cancer treatment, women’s health services, and maternity. An affiliate of the University of Rochester Medical Center, the 261-bed organization and its 2,700 employees are committed to providing patient- and family-centered care. Go to www.Highland.urmc.edu or visit our Facebook page under Highland Hospital to learn more.